Assignment 7(MIS)

On the assumption that you heard/read the SONA of the President last month, (July 2000), identify at least 3 areas related to ICT and identify how these areas can improve our quality of life.


1.Telecommunications
-:"Sa telecommunications naman, inatasan ko ang Telecommunications
Commission na kumilos na tungkol sa mga sumbong na dropped calls at mga
nawawalang load sa cellphone. We need to amend the Commonwealth-era
Public Service Law. And we need to do it now…."

he National Telecommunications Commission (NTC) is the government agency created under Executive Order No. 546 promulgated on July 23, 1979, and conferred with regulatory and quasi-judicial functions taken over from the Board of Communications and the Telecommunications Control Bureau which were abolished in the same Order.



his Study has been published for those companies requiring an in-depth report describing the current state of the telecommunications industry in the Philippines.

The country’s telecom industry is rather unusual – for a developing country – for two reasons. First, its regulation is extremely liberal and, second, in some respects there is a surfeit of telecom infrastructure. The regulatory regime is weak to the point of being ineffectual, while the fixed line infrastructure is severely under-utilised and a great deal of investment is going to waste.

The country is renowned for its use of texting (i.e. short messaging services, or SMS), leading the world in the adoption of this particular technology. SMS services have driven the rapid growth of the country’s mobile sector over the past five years.

Other segments of the telecom industry have less dynamism. Use of the Internet, e-commerce and broadband services are still at an early stage. More advanced developments, such as 3G services, are only just being introduced.

The Philippines is one of the less developed telecom markets in the Asia-Pacific region. Having said that, and given the population size, opportunities for first-movers with appropriate products are considerable. If the country continues to develop economically, and political unrest is avoided, the Philippines could prove to be a rewarding country for long term investments.

2.CREATION OF DICT (DEPARTMENT OF INFORMATION AND COMMUNICATIONS TECHNOLOGY)
"Pres. Gloria Arroyo on Monday made a final push for the creation of DICT (Department of Information and Communications Technology) in her last State of the Nation Address (Sona). Let us have a Department of ICT. Philippines is now starting to create wealth with the development of the BPO industry as an engine of growth".

Business process outsourcing (BPO) is a form of outsourcing that involves the contracting of the operations and responsibilities of a specific business functions (or processes) to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments of its supply chain.[1]. In the contemporary context, it is primarily used to refer to the outsourcing of services.

BPO is typically categorized into back office outsourcing - which includes internal business functions such as human resources or finance and accounting, and front office outsourcing - which includes customer-related services such as contact center services.

BPO that is contracted outside a company's country is called offshore outsourcing. BPO that is contracted to a company's neighboring (or nearby) country is called nearshore outsourcing.

3. Business Process Outsourcing (BPO) sector
-“In the past if the electronics sector grew, today we’re creating wealth by developing the BPO and tourism sectors as additional engines of growth,” Macapagal-Arroyo said. “Electronics and other manufactured exports rise and fall with the state of the world economy but BPO remains resilient.”

- President Gloria Macapagal-Arroyo said the business process outsourcing (BPO) sector is ushering the economy into a sustained growth as it is projected to employ close to one million and post 13 billion dollars revenue by next year.In an interview over CNBC’s Closing Bell program hosted by noted business anchor Maria Bartiromo, President Arroyo said that the BPO sector, among other industries, has exhibited a stunning performance and must have been helping enable the country to effectively manage the global financial crisis that has been hounding many countries.There are a number of industries that nobody ever thought before would become drivers of growth, for instance, the business process outsourcing industry.

VISION

To be the department of Excellence for e-Management
MISSION

To propagate and promote e-management for knowledge workers of RIM to enhance internal capacity and of Bhutanese organizations to institutionalize e-governance

BACKGROUND

This department was formally known as the Department for Information Technology (DICT) and focuses mainly on the design and delivery of IT training programs of the Institute. Besides offering a regular 2-Year Diploma course in Information Management Systems the department offers various IT/IS related courses at advanced level for in-service personnel, consultancy services and its expertise as and when required to different agency.

One of the major functions of the department is to plan and build IT capability of the Institute both in terms of human resources and infrastructure development. The department has been ardently involved in promoting and educating the Bhutanese in the field of computing and information technology. The programs of the department intervene at various levels of courses for Diploma Course for System developers and programmers, short tailor- made courses for in-service IT personnel, IT Awareness Workshops for executives as well as for mid-level managers from both Government and Private Sector. The department also facilitates, through certified instructors, the Cisco Networking Academy Program, which offers online curriculum and assessment for those interested in electronic networking. In addition to delivering joint IT courses with client organizations, the department plays crucial role in keeping in-house members informed and aware of new technologies and providing training sessions on their usage.

The DICT aims to equip the Institute with the state-of-the-art technology and be able to design and provide need-based IT training programs for the Bhutanese knowledge worker.

OBJECTIVES:

1. To strengthen the IT infrastructure and systems of RIM and its department
2. To provide IT training for public, private and civil society organizations at advanced level
3. Research and develop case study papers
4. To develop distance/online education capability through the use of reliable information technology and facilities.


Reference:
http://www.rim.edu.bt/Departments/dict.htm
http://en.wikipedia.org/wiki/Business_process_outsourcing